Tonus Health Privacy Policy

This Privacy Policy describes how Tonus Health (“Tonus,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Tonus Health app.

Information we collect

Depending on how you use Tonus Health, we may collect:

• Account information, including your name and email address.
• Profile and onboarding information, including your age, biological sex, height, current and target weight, goals, activity level, and food preferences.
• Health and nutrition information you provide, including meals, nutrition estimates, meal photos, and weight check-ins.
• Location information, when you grant permission to use your location for the Tonus store finder.
• App and device information, including app activity, device information, and push notification tokens when notifications are enabled.

How we use information

We use the information we collect to:

• create, authenticate, and maintain your account;
• calculate and update calorie targets and build your personalized plan;
• analyze meal photos and display your meal and weight history;
• find and rank nearby Tonus stores;
• recommend recipes and Tonus product variants;
• send notifications you have requested;
• provide customer support; and
• maintain and improve the reliability of the app.

AI-assisted features

Tonus Health uses third-party artificial intelligence service providers to support plan generation and meal-photo analysis. Information needed to provide these features—such as your answers, recent progress, or a meal photo—may be sent to those providers for processing.

Please do not include unrelated sensitive information in content submitted for AI-assisted features. AI-generated results are estimates and may be incomplete or inaccurate.

Service providers and sharing

We do not sell your personal information. We share information only as necessary with service providers that support our hosting, databases, file storage, email, push notifications, analytics, and AI-assisted features.

We may also disclose information when reasonably necessary to protect our users or the service, enforce our terms, or comply with applicable law.

Storage, security and retention

We use reasonable technical and organizational safeguards designed to protect your information. However, no method of storage or transmission is completely secure.

We retain information while your account is active and for as long as necessary to provide the service, resolve disputes, protect the service, and meet our legal obligations.

Your choices

You can update your profile details, notification preferences, meals, and weight entries directly in the app. To permanently delete your account and associated data, go to Profile → Account and data.

For help accessing or correcting your information, contact [email protected].

Permanent account deletion

Selecting Delete account and data permanently removes your login identity, profile, plan, meals, meal photos, weight history, notifications, active sessions, rewards, and account-linked analytics from Tonus systems. Account deletion cannot be undone.

We may retain limited records only when required by law or when necessary to prevent fraud or protect the service.

Changes to this policy

We may update this Privacy Policy when the app or our data practices change. When we do, we will revise the “Last updated” date shown at the top of this page.